We are a Canadian IT Managed Service Provider, with over 20 years of experience. We have rooted partnerships with vendors throughout Canada and have industry-tested experience that sets us apart from the rest. Our vision is to provide dependable customer service through availability, innovation, business acumen and helping our clients.
We work closely with our clients to fully understand their business and provide the right technology to not only reach their aim, but to continue beyond their original goal. We focus on providing our clients with a technology portfolio that complements their operation.
Today’s businesses have higher expectations for the level of support they received a few years ago. We work with our clients to ensure our solutions meet their needs and we’re trusted to design, implement, manage and maintain solutions that allow them to focus on their business.
Selecting the right IT partner to support your business in today’s evolving environment can be tough. Technologies, hardware and software can soon outpace even the most agile businesses. We combine extensive knowledge and expertise with tailored support and solutions.
At BlueBox, we value our clients and we are dedicated to providing the optimized support that each individual business needs to succeed.
Your Path to a greater IT Partner
At BlueBox, we recognize that no two businesses are the same; each and every one has a different journey and each of our clients have individual goals and requirements. We focus on getting to know you and understanding the specific needs of your business, planning and delivering the tailored IT support that is right for you and your desired outcomes. BlueBox provides a customizable technology portfolio to ensure our focus is always on delivering the best results for you.
People are our most valuable asset and our focus on people sets us apart from the rest. We believe in putting people at the heart of everything we do – we don’t define our clients by their industry, we provide a unique and personalized service which delivers the desired outcomes, through choice and flexibility. We focus on providing the highest standard of service to each client, every time – freeing them to focus on the initiatives that add most value to their business.
Self-service portal for client access 24/7/365
Our online service portal gives our customers the access to review, modify, manage and update their own tickets. The portal is available on all platforms, allowing you to place a service request anytime – or search the knowledge base to instantly resolve some issues yourself.
We use industry-leading monitoring and automation tools to help monitor our customers’ environments and infrastructure, allowing customized alerts for events as they happen. A deep history of events is automatically created and monitored, to ensure patterns can be spotted.
Staying on top of technology
In the constantly evolving world of technology, it is vital that your IT support provider commits to maintaining and developing their skill sets across the full range of services. At BlueBox we are a team of dedicated ‘chip heads’. We love to talk tech, learn tech and even teach tech. We are passionate about developing our expertise and seek out new opportunities to discover, master and provide the latest developments in tech, to provide sustainable and innovative solutions for our clients.
- 24/7 Support
- Canada-based operation
- Highly skilled
- Proven methods
- Market leading experience
- Broad range of service
BlueBox IT Services LTD. – Canadian Branch
1 Yonge Street, Suite 1801,
M5E 1W7, Canada