People Process Technolgoy
People are our most valuable asset and our focus on people is what sets us apart from the rest. Our business philosophy is centred around the belief that putting people at the heart of everything we do is the hallmark of a great business. We are committed to nurturing and developing the expertise of our staff, and driven by a desire to deliver great customer service. We strive to understand each individual company’s culture and business strategy, so that we can provide the highest standard of service to each client, every time.
Business & Industry expertise
We’re no strangers to the industry – our team is made up of experienced professionals and specialists with comprehensive knowledge and expertise in IT service and project delivery, along with extensive experience across a broad range of businesses and industries.
Outstanding customer experience
We strive to work better with our customers, leaving the jargon at the door. Our industry insight allows us to deliver the right solutions, leading to less frustration and an easier handover. We’re customer focused and our aim is the outcome.
Strong partner coverage
At BlueBox, we pride ourselves on our strong partnerships across diverse sectors. We believe in the value of maintaining and developing our talented team’s skill sets across the full range of service categories, so our partners can be confident in our expertise.
Our systems – market-leading platforms and monitoring tools
Self-service portal for client access 24/7/365
Our online service portal gives our customers the access to manage, review and update their own issues in real time. The portal is available on all platforms, allowing you to place a service request anytime, anywhere.
Monitoring and automation
We use industry-leading tools to help monitor our customers’ environments and infrastructure, allowing customized alerts for events as they happen. A deep history of events is automatically created and monitored, to ensure patterns can be spotted.
BlueBox IT Services LTD. – Canadian Branch
18 King Street East, Suite 1400,
M5C 1C4, Canada